1. Introduction
Welcome to AL-NAAZ FOODS. By using our website and placing orders, you agree to these Terms & Conditions. Please read them carefully.
2. Order & Payment
- All orders are subject to availability.
- We reserve the right to refuse or cancel any order at our discretion.
- For Cash on Delivery (COD) orders, an advance payment of ₹100 is required to confirm your order.
- The advance amount is non-refundable if the order is cancelled after confirmation.
- Online payments are processed securely through Razorpay.
3. Delivery Policy
- A fixed delivery charge of ₹50 applies to all orders.
- Delivery time may vary depending on your location.
- We deliver within India only.
- Please ensure someone is available to receive the delivery.
4. Cancellation & Refund
- Orders can be cancelled within 24 hours of placing the order.
- For COD orders, the ₹100 advance is non-refundable after order confirmation.
- Refunds for online payments will be processed within 5-7 business days.
5. Privacy Policy
- We respect your privacy and protect your personal information.
- Your data is used only for order processing and communication.
- We do not share your information with third parties without your consent.
6. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Email: info@alnaazfoods.com
- Phone: +91 9810138422